We are providers of warranty services to Campagnolo SRL in the UK.
All Campagnolo products are covered under Campagnolo's Limited Warranty, a copy of which can be seen at their website here.
We work directly with end-users, as well as both with and through the wholesale network in the UK to assess possible warranty claims and where warranty is granted, to resolve the issue with Camapgnolo - this may mean the like-for-like replacement of a component, it may mean the repair or servicing of a component, or it may mean the replacement of a component with a more up-to-date equivalent if the original part is no longer in manufacture.
We are only able to supply warranty service within the UK. Other countries have their own ASC provision, contacts are here. Where no ASC provision exists, please refer to Campagnolo directly - their address and telephone contacts are here.
Sending us a job
Warranties must be accompanied by the Warranty Returns form which can be downloaded here, and the specified documentation. Please follow the instructions on the form according to whether you are a wholesaler / OEM, a retailer or member of the public. Warranties not submitted according to the instructions and without supporting documentation will not be considered.
Both warranty and non warranty repairs should be sent to our Office address:
Velotech Cycling Ltd
Please ensure that you enclose your return address, a contact phone number, a note of the problem (please don't say "as discussed on the phone" - the person doing your job will not necessarily be the person you spoke to, though they can be referenced of course) and an email address if at all possible.